Shipping, Receiving, Inventory, and Order Processing

Buffalo, NY

Job Title: Shipping, Receiving, Inventory, and Order Processing 

Department: Manufacturing

Reports To: Operations Manager 

FLSA Status (Check all that apply):

☐  Exempt Salary          ☒  Non-Exempt Hourly

☐  Commission Only      ☐  Other:  

Supervises:  N/A 

Job Description Updated: October 16, 2026


Position Summary

Responsible for receiving, inventorying, processing, and shipping products in a manufacturing environment. Ensures accurate order fulfillment, inventory records, and shipment documentation while maintaining quality standards, using power tools to customize products as needed, and keeping a safe and organized work area.


Essential Functions:

• Receiving shipments:

           Unloading trucks, checking deliveries against purchase orders, inspecting damages, verifying quantities, and                 reporting discrepancies.

• Inventory management:

          Storing received items in designated areas, updating inventory records with new stock, and rotating stock to                maintain quality.

• Order fulfillment:

          Picking and packing items according to customer orders, generating shipping labels, and preparing packages for            shipment.  Will include use of power tools to modify product to customer specifications. 

• Shipping coordination:

          Scheduling deliveries with carriers, coordinating pick-ups, and tracking shipment status.

• Data entry:

          Recording shipment details in inventory management systems, including quantities, dates, and tracking                        numbers.

• Quality control:

          Identifying and reporting damaged goods, ensuring proper packaging and labeling.

• Maintaining a clean workspace:

          Keeping the shipping and receiving area organized and tidy.

• Perform additional duties as required.


Education and Experience

  • 3-5 years of experience in a related role.
  • Experience working in an ISO certified factory following procedure and guidelines.


Knowledge, Skills, and Abilities: 

  • Valid Driver's License
  • Dependability
  • Physical ability: Ability to lift heavy boxes, stand for extended periods, and bend/reach frequently.
  • Attention to detail: Accurately verifying quantities and identifying errors in shipments.
  • Ability to use hand and power tools; banders, tape measures, chop saw, drills, hammers etc.…
  • Organizational skills: Efficiently managing inventory and prioritizing tasks.
  • Familiarity with inventory management systems and shipping software.
  • Communication skills: Interacting with carriers, warehouse staff, and other departments regarding shipping and receiving issues.
  • Forklift operation: Ability to operate, maintain daily records of forklifts, telehandlers (lull), manlifts and other related equipment. Possess and maintains material handling certifications
  • Critical thinking skills.
  • Ability to understand, follow and execute verbal and written directions.
  • Ability to work independently, perform job related tasks minimum supervision.
  • Proficiency with Office 360
  • Proficient understanding of inventory management, means and methods.


Physical Requirements / Working Conditions:

  • Ability to regularly stand, walk, bend, stoop, kneel, and reach throughout the workday.
  • Ability to lift, carry, push, and pull materials weighing up to 50 pounds independently and heavier items with assistance or equipment.
  • Ability to work in a manufacturing and warehouse environment with exposure to varying temperatures, noise, dust, and moving equipment.
  • Sufficient visual acuity to inspect products, read labels, shipping documents, and computer screens.
  • Ability to maintain attention to detail while handling inventory, order fulfillment, and shipping documentation.